About

Julienne Espineli

Hello! I’m Julienne, I am a registered nurse, lactation consultant and an independent tongue-tie practitioner. I developed a wide range of knowledge and experience from working in the NHS around maternity ward, community, tongue-tie clinic, and in neonatal SCBU, high dependency unit & transitional care. I am practicing privately to provide additional service to families in an unhurried way in the comfort of your home on infant feeding and support for tongue-tie. I am part of Lactation Consultants of Great Britain LCGB and Association of Tongue-tie Practitioners ATP. I am registered by CQC - an organisation that ensures safe and best practice. I have more than 10 years of experience in health care practice, including maternal and child health care. I started doing frenulotomies and supporting families with babies with tongue-tie since 2015. I love seeing the precious life of a newborn baby build a loving atmosphere in the family. My aim is to work with you centre to your care, allow you to  follow your natural instincts, promote bonding and loving relationship with your baby, achieve your goals and have a relaxing, positive experience in feeding your little one.

JULIENNE ESPINELI RN, IBCLC

Registered Nurse, International Board Certified Lactation Consultant and Infant Tongue-tie Practitioner

Liability Cover

by

Aviva Insurance

Member of

Royal College of Nursing (RCN)

Lactation Consultants Of Great Britain (LCGB)

Association of Tongue-tie Practitioners (ATP)

Registered Health Professional & CQC Registered as and Independent Tongue-tie Provider

You can check my qualification in search for NMC, IBLCE registry & CQC website

Professional Idemnity Cover

by

Hiscox Insurance

ICO REGISTERED

Information Commissioner’s Officer certified

for data protection

Data Protection:

When you request home visit support, your personal data may be collected and shared only with your GP or other healthcare professionals involved in your care, with your consent. Your data will not be used for marketing purposes and will be kept confidential. Please note that text, messenger, or email communications may not be secure. Your information will be stored in a password and face ID protected laptop in my lock cupboard. You have the right to request access, correction, or deletion of your information under data protection laws. You can make complaints to me or the ICO regarding your personal data.

Complaints Procedure

At Infant Feeding, we value your feedback and aim to provide the highest quality of service to all of our users. However, we understand that there may be times when you are dissatisfied with our service and wish to make a complaint. This complaint procedure outlines the steps you can take to make a complaint and the process we will follow to address your concerns.

Step 1: Contact Us

If you have a complaint, please contact us as soon as possible. You can reach us by email, phone, or by using the contact form on our website. We will aim to acknowledge your complaint within two business days.

Step 2: Investigation

We will investigate your complaint thoroughly and objectively. We may need to contact you for further information or clarification. We will aim to resolve your complaint within ten business days of receiving it. If we are unable to resolve your complaint within this timeframe, we will inform you of the reasons for the delay and provide you with an estimated timeframe for resolution.

Step 3: Resolution

Once we have completed our investigation, we will provide you with a written response to your complaint. This response will explain the findings of our investigation, any actions we have taken or will take to address your concerns, and any further steps you can take if you are not satisfied with our response.

Infant Feeding Specialist

julienne@infantfeedingspecialist.com

07861065803

London, United Kingdom